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FAQs

Frequently Asked Questions

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1. Can the robot be disassembled and rebuilt multiple times?

Yes, our kits are specially designed to allow children to disassemble and reassemble the robots many times. This feature encourages creativity and exploration, as kids can experiment with different models and build new creations whenever they want. Repeated assembly helps develop fine motor skills, patience, and problem-solving abilities. Additionally, the durable materials ensure that the parts remain sturdy even after multiple uses, providing a long-lasting and enjoyable learning experience.

2. Is Bluetooth connection complicated?

Don't worry about it. Simply press the Bluetooth button on the controller and place it near your device—the connection will happen automatically with no extra setup needed.

3. What age is this product suitable for? Can younger children use it?

Our products are designed for children of various ages:

Magnetic programming series (e.g., A1, A3, A7): Suitable for children aged 3–6, featuring magnetic building blocks and screen-free programming.

Intermediate-level kits (e.g., C3 Pro, B3 Pro, D1, D3): Ideal for school-aged children transitioning to more advanced learning.

Advanced series (e.g., E7, Rocky): Recommended for ages 8 and up, especially those interested in programming and robotics.

4. Does it support open-ended creativity?

Yes. In addition to guided projects, children are encouraged to explore and create their own robotic designs and programming commands.

5. Is programming knowledge required?

No. Our beginner-friendly sets use physical coding tools like magnetic blocks, coding cards, and boards to help young children understand programming concepts intuitively. Sets come with illustrated story-based guides tailored for kids.
For app-based kits, we offer visual programming interfaces like Scratch, which are easy to use.
More advanced learners can explore Python or C programming.

6. How can I access building and coding instructions?

You can find step-by-step 3D assembly tutorials and visual coding guidance in our official app.
Each kit also includes printed quick-start guides or manuals.
We also share instructional videos on our social media platforms for additional support and inspiration.

7. What if I encounter issues?

Feel free to reach out via our website's contact page or support email.
We provide multilingual technical support to help you enjoy a smooth user experience.

8. How does Rocky’s line-following function work? Does it require extra accessories?

Rocky kit includes the line-following feature, it comes with a pre-designed line map.
Please note that the map may have creases from packaging—flattening it before use can improve recognition accuracy.

9. Will my child stay interested for long periods?

Yes! For kids who love building, creating, and motion-based activities, our kits are highly engaging.
Many parents report that their children stay focused for hours without losing interest.
The variety of building options, coding challenges, and scalable tasks help maintain excitement and foster creativity.
We also recommend encouraging collaborative play or setting up custom challenges to diversify the experience and reduce reliance on screen-based entertainment.

10. Is this a good gift option?

Definitely. Our kits make perfect birthday, holiday, or back-to-school gifts.
They’re highly rated by parents, teachers, and STEM educators—especially great for children who enjoy building, robotics, and hands-on learning.

11. Does the app raise any privacy concerns?

No. Our app is designed specifically for children’s educational use.
It requires no registration and collects no personal data or location information.
There are no ads or intrusive permissions—just a clean, safe, and focused learning environment for your child.

12. Is it safe for younger children to use?

Yes. Safety is our top priority, especially for younger users:

Large, rounded blocks: All pieces are oversized with smooth edges to prevent cuts or choking. Made from durable, non-toxic ABS material.

Screen-free options: Many kits use coding cards and sensing pens to reduce screen time and protect eyesight.

Simple and intuitive operation: Even children with no prior experience can get started easily with minimal parental guidance.

You can rest assured your child will be learning in a safe, age-appropriate environment.

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