Politique d’expédition
Shipping Policy
Processing Time
We want you to get your order as quickly as possible! Once you place an order, we’ll process it within 3 working days (Customized products take 3 to 5 working days）. Please double-check your shipping address, as changes cannot be made after your order is shipped. Orders are shipped on business days (Monday to Friday, excluding U.S. federal holidays). If you place an order on a weekend or holiday, it will be processed within 48 hours on the next business day.
Shipping Information
North America |
|
||
|
United States |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
USPS |
7-20 business days |
|
Canada |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
Europe |
|||
|
United Kingdom |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Germany |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
France |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Italy |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Sweden |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Poland |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Netherlands |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Belgium |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Norway |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Spain |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Switzerland |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Austria |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Portugal |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Denmark |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Finland |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
Ireland |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
Oceania |
|||
|
Australia |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
|
New Zealand |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-20 business days |
Asia |
|||
|
Japan |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
Israel |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
Qatar |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
Singapore |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
South Korea |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
Hong Kong |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
|
Malaysia |
Rate |
Shipping Method |
Shipping Time |
|
Standard |
Free |
Local Post |
7-15 business days |
In addition to the countries listed above, there are many other destinations we can ship to that aren’t mentioned here.
We generally offer worldwide delivery, with free standard shipping. You may place your order directly or contact our customer service for more details before ordering.
Tax Fee Policy
At WhalesBot, we strive to make your shopping experience as seamless and transparent as possible. In most cases, you won't need to worry about additional tax fees, as they are already included in the shipping costs. However, please note that tax regulations can vary by country. If your order is subject to tax fees due to your location, we will notify you via email before processing your payment. This ensures that you are fully informed and can make a decision with all the necessary information.
Order Tracking & Support
Once your order ships, we'll send you an email with a tracking number so you can monitor its progress and check the estimated delivery date. If you need any assistance with returns or exchanges, just reach out to technicalsupport@whalesbot.com. We’re always here to help.
Tracking link:
USPS: https://tools.usps.com/go/TrackConfirmAction_input
17 Track: https://www.17track.net/en