If you find any parts missing from your kit, please follow these steps:

✅Check the packing list or manual carefully to confirm which parts are missing.

✅Take clear photos of all the contents you received, including the packaging and all parts laid out.

✅Contact our support team via email at [technicalsupport@whalesbot.com] or through the contact form on our website. Please include:

1.Your order number or purchase details

2.A list or description of the missing parts

3.The photos you took showing the received contents

4.Once we verify your claim, we will send the missing parts to you as soon as possible.

⚠️ Because our kits contain many small parts, please keep the packaging and parts organized during unpacking to make verification easier.